top of page

The Rhoades We Travel LLC Terms and Conditions

Acknowledgment

 

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and The Rhoades We Travel LLC. Consulting Firm. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

 

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. 

 

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

 

You represent that you are over the age of 18. The Rhoades We Travel LLC. does not permit those under 18 to book services regarding travel under any circumstances. The Rhoades We Travel LLC. is a personalized expert in the travel industry where minors, those under the age of 18, must be on a booked client project with at least one adult that is the minors' parent(s) or legal guardian(s). Otherwise service will be declined. 

 

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

​

​

Refund Policy

 

Due to the nature of the travel industry, most airlines, hotels, experiences, cruises, and other services are nonrefundable upon purchase. To protect against nonrefundable travel expenses, we highly recommend purchasing third-party travel insurance. This will be recommended by your travel consultant or offered through our in-house insurance policy. However, if you choose to decline, The Rhoades We Travel LLC is not responsible for covering any booked costs in the event of a situation requiring cancellation and reimbursement. It is up to the client to seek reimbursement through a third-party insurance agency or directly with the booked company.

 

​

Prices Policy

​

The Rhoades We Travel LLC. reserves the right to revise its prices at any time prior to accepting an Order.

​

The fees/hours charged by The Rhoades We Travel LLC are for intellectual work and property related to your trip planning and are nonrefundable unless otherwise stated with given documentation. Booked travel expenses may be nonrefundable or refundable depending on the specific policies of the booked services and will be communicated to the client accordingly.

 

​

Consultation Fees

 

Consultation fees are charged to all bookings and cover the initial questionnaire, one hour of consultation work, and foundational logistic setup for your potential trip. This fee protects the travel consultant from utilizing intellectual skill sets for hesitant clients and ensures fair compensation for the initial stages of trip planning. These fees are structured based upon the nature of the travel.

 

​

Hourly Rates

 

The Rhoades We Travel LLC charges an hourly rate for all billable hours related to Research, Planning, and Logistics (RPL) for clients. Billable hours are incurred per client who selects which package/trip/itinerary/option best suits the client(s) needs as discussed. Billable hours include research, logistic planning, bookings, issue resolution, itinerary planning, communication, and more. The hourly rate is $77.16, which is justified by the consultant's educational background, expertise, and personal experience. 

 

Hours are tracked and billed in increments as specified in the client agreement and will be included in the final invoice. Please be advised that “Billable hours” refers to hours being working on task related to the client’s project. Payable hours would be paid time, from start to finish, regardless of project task or other work. The Rhoades We Travel LLC. ONLY works with Billable hours for all projects. 

 

​

Miscellaneous Charges

 

Additional charges may apply for specific services requested by the client. These charges include, but are not limited to:

​​

  • Rush Fee: 30% of the consultation price for expedited services.

  • Holiday Time: 10% of the proposed cost for travel during designated holiday periods.

  • Extra Revision(s): $50 per revision.

  • Daily Concierge Fee (Business): Billable hourly rate. This rate is currently $77.16 per Billable hour; as of 2024.

  • Daily Concierge Fee (All): Case dependent.

  • Deposit: 50% of the consultation fee for new clients.

  • 24/7 Concierge Service: 30%-50% of the total trip cost.

  • Name, Date, and Time Change: $75 per person per booking* (Cost goes directly to cover the charge for a change request. TRWT LLC. List this only as reference to what the average Airline/Hotel/Group Tour agencies charge for changes on booked experiences. Your consultant will inform you on the actual fee and does not gain from changes.)

  • Intellectual Property Protection: $500

 

​

Luxury Threshold Policy 

 

All clients who seek to book and/or book with The Rhoades We Travel LLC agree that any miscellaneous charges incurred that are under 30% of any travel cost can be automatically added without the authorization of the client only if it is requested by the client or follows any of the client’s specific details of the trip outlined through their consultation or questionnaire. Any service above 30% is considered a luxury service and needs the approval of the client before the consultant can incur charges for that service. Please see the company’s full list of miscellaneous/additional charges for more information on what qualifies.

 

​

Holiday Time 

 

Holiday time is a stressful time to travel and an extremely difficult time to manage bookings, reservations, and logistic planning for travel during specific times of the year. The Rhoades We Travel LLC recognizes the following holidays: New Year’s Day, New Year’s Eve, Christmas Day, Thanksgiving Day, Independence Day, Labor Day, Memorial Day, and Easter. Any travel 14 days pre- or post-date of the holiday in question will incur a 10% fee of the proposed cost if the travel occurs during a specific holiday period. This fee protects the consultant as these times of the year are strenuous on the travel industry and require more attention to detail and meticulous planning to fulfill clients’ reasonable requests. A client agrees that the above main holidays fall within their scope and travel timeline and assume all potential fees due to requested specific dates.

 

​

Intellectual Property Clause and Justification

 

The intellectual property obtained from The Rhoades We Travel LLC is for the use of bookings for the company’s respective clients. This property belongs to The Rhoades We Travel LLC regardless of whether the intellectual property was paid for by the client. Misuse of this information can and will lead to legal ramifications if improperly used and/or executed without proper authorization. The intellectual property cannot be used for self-use, resale, or by another agency without explicit consent from The Rhoades We Travel LLC.

​

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of The Rhoades We Travel LLC. travel consultant firm and its licensors.

 

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

 

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

 

​

Intellectual Property Fees Justification

​

The Intellectual Property (IP) fees charged by The Rhoades We Travel LLC reflect the extensive expertise, customization, and value embedded in our travel planning services. Here’s why these fees are a critical part of our offerings:

​​

  1. Expert Knowledge and Experience: Each itinerary is crafted using years of experience, specialized knowledge, and professional training, ensuring a high-quality travel experience.

  2. Customization and Personalization: Our services go beyond generic travel plans, providing tailored itineraries that meet your unique preferences and needs, requiring significant intellectual effort and creativity. "Cookie Cutter" itineraries are not in line with company beliefs and standards of service.

  3. Time Savings: We save you countless hours by conducting thorough research and logistical planning, finding the best options and deals, and ensuring a seamless travel experience.

  4. Access to Exclusive Resources: Benefit from our industry connections and preferred partner benefits, giving you access to exclusive deals, perks, and amenities.

  5. Risk Management and Problem Solving: We proactively create contingency plans and handle unexpected changes or emergencies, providing support and advocacy throughout your travel in certain cases depicted by your agreement with your consultant.

  6. Intellectual Property Protection: Any and all itineraries / plans / documents / guides / travel literature provided are the intellectual property of The Rhoades We Travel LLC, intended solely for your use thru bookings with The Rhoades We Travel LLC.. Unauthorized use or sharing/selling is prohibited and may lead to legal consequences. This is original work produced by the clients consultant where a depth of knowledge and experience was used in the clients project.

 

By incorporating these IP fees, we ensure that each client receives a uniquely crafted, meticulously planned travel experience, reflecting the full value of our expertise and dedication.

 

​

Your Feedback to Us

 

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.

​

Links to Other Websites

 

Our site or newsletters may contain links to third-party web sites or services that are not owned or controlled by The Rhoades We Travel LLC.

 

The Rhoades We Travel LLC. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that TRWT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

 

​

User Accounts

 

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

 

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

 

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

 

 

Member Account Termination

 

We may terminate or suspend Your Member Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

 

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

​

​

Consumer Protection Laws

 

The Rhoades We Travel LLC is committed to ensuring clear and transparent terms in all contracts to comply with Ohio's consumer protection laws. This includes clear disclosures about all fees, refunds, and any additional charges to ensure clients are fully informed of the costs associated with their travel planning services.

 

​

Taxation

 

The Rhoades We Travel LLC complies with all state and federal tax regulations, including the collection of sales tax on applicable services. Clients will be informed if sales tax is applicable to their service fees, ensuring full compliance with relevant tax laws.

​

​

Changes to These Terms and Conditions

 

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

 

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

 

​

Contact Us

 

If you have any questions about these Terms and Conditions, You can contact us:

bottom of page